What types of phone number can I get in Thailand?

Telappliant can supply local (geographic) numbers, national numbers, toll-free numbers and mobile-range numbers in Thailand. Availability by area code is confirmed when we quote, because individual number ranges can sell out or be reserved by the local regulator.

How many calls can I take at the same time on a Thailand number?

Concurrency comes from the channels on your VoIP account, not from the number itself. Every account starts with 2 channels, which means 2 simultaneous calls across all your numbers. Extra channels are added at £5 each, so a 10-person support team taking 6 calls at once would need 6 channels. Numbers themselves are unlimited in quantity - you only pay for the concurrency you need.

Can I port my existing Thailand number to Telappliant?

Number portability isn't available in Thailand through our carriers, so an existing number can't be transferred. The usual approach is to take a new Thailand number and forward your old line to it during the changeover.

Can I send and receive SMS on a Thailand number?

Two-way SMS isn't available on Thailand numbers through our carriers - these are voice numbers. If you need texting into Thailand, ask us about messaging routes as a separate service.

Can a Thailand number be used to call emergency services?

Emergency calling is supported on Thailand numbers, subject to registering a valid service address so the call routes to the right emergency centre. Keep that address up to date if you move.

What do I need to provide to activate a Thailand number?

Most countries require proof of identity for the account holder and, for local numbers, an address - sometimes one within the number's area. Any rules specific to Thailand are listed in the service restrictions on this page. Telappliant handles the carrier-side paperwork; we'll ask you only for what the regulator requires.

All countries

Asia

🇹🇭Thailand

Voice capabilities

9 features

Local numbers

Toll-free

National

Mobile

Portability

Outbound calling

Emergency (911/E911)

PSTN replacement

Voice API

Messaging capabilities

3 features

Two-way SMS

RCS

Alphanumeric sender

Service restrictions

What you, as the customer, need to know before activating numbers in Thailand. Telappliant handles the carrier-side requirements on your behalf.

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How to get a number in Thailand

1
Choose your Thailand number type and activate
Pick the number type you need - local, national, toll-free, mobile-range numbers are shown as available in Thailand. Telappliant handles the carrier-side paperwork; where the local regulator requires it you'll be asked to supply proof of identity and a valid address, which we submit on your behalf before the number is activated.
2
Port an existing Thailand number (optional)
Porting is not supported in Thailand on the current coverage data, so we issue new numbers instead. You can keep your old service running and forward calls to your new Thailand number during the switch.
3
Set up channels and route your calls
Your VoIP account comes with 2 channels, which means 2 simultaneous calls across all of your numbers. Add extra channels at £5 each to raise concurrency. Then point the number at your phone system - SIP trunk, softphone or 3CX - and set your outbound caller ID.

Thailand numbers: common questions

Ready to launch in Thailand?

Tell us about your use case and a Telappliant specialist will follow up with pricing and timelines.