What is a virtual phone number?

A virtual phone number is a real, dialable number that is not tied to a physical phone line or SIM. Calls to it are delivered over the internet (VoIP) to whatever device or phone system you choose, anywhere in the world.

How do I get a virtual phone number?

Choose the country and number type, connect the number to a VoIP account, supply any local activation documents, and route it to your phone system or app. Most numbers can be activated quickly once documents (where required) are approved.

What is a virtual landline?

A virtual landline is a geographic number, such as a London 020 or New York 212 number, delivered over VoIP instead of a copper line. It looks and dials like a normal landline but can ring on any device.

Can I keep my existing number?

In most countries, yes. Number porting moves an existing number to a new provider, usually keeping the same number. Tell us which numbers you would like to port when you request a quote.

Do virtual numbers work internationally?

Yes. Callers dial the number as normal, and you can answer from anywhere with an internet connection. Use the international format (+ country code) when sharing your number globally.

Is a virtual number the same as a DID?

Largely yes. A DID (Direct Inward Dialling number) is the telephony term for a virtual number that routes inbound calls directly into your phone system.

How many calls can a virtual number take at once?

The number itself does not limit calls. Concurrent calls are set by the channels on your VoIP account, so add channels as call volume grows.

How to Get a Virtual Phone Number: Step-by-Step Guide

Businesses use virtual numbers to look local in new markets, run toll-free support lines, and keep personal and work calls separate. The same number can be answered on a desk phone, an app, or a cloud phone system, and can be re-routed at any time.

Get a virtual number in 5 steps

1
Decide where your callers are
Pick the country (and city or area code, if you want a local presence) your customers will dial. A local number builds trust; a toll-free number suits nationwide support lines.
2
Choose the number type
Local (geographic), national, mobile, or toll-free. Check coverage first, as availability and activation documents vary by country.
3
Connect it to a VoIP account
A virtual number has no SIM or physical line. It points at a VoIP account or SIP trunk, which carries calls to your phone system, softphone app, or mobile. Each account includes channels, which set how many calls can be live at once.
4
Provide any activation documents
Some countries require proof of address or business registration before a number goes live. Our country pages list what each market needs.
5
Route and test
Send the number to an extension, queue, voicemail, or IVR, then place a test call from outside your network.

Frequently asked questions

Get virtual numbers in 141 countries

Local, toll-free, mobile and national numbers on a single VoIP account, with porting in most markets.

Build a quote Check country coverage

Get a virtual number in 5 steps

Decide where your callers are

Choose the number type

Connect it to a VoIP account

Provide any activation documents

Route and test